![]() ![]() One common example found is when a reported problem with engine or transmission performance was actually identified as an issue with a related body or chassis controller. Noregon studies also showed that the traditional one-component-at-time approach utilizing OEM software, referred to as "serial diagnostic routines" does not allow total vehicle health visibility, is time consuming, and can result in the misdiagnosis of a root cause. The large majority are fixed with the diagnostic trouble linked to troubleshooting and repair information, parts and a wrench." ![]() "We have also developed metrics showing that only around 15 percent of all non-warranty repairs require OEM software. "The primary discovery was that 57 percent of all trucks that were repaired and sent back into service had significant, undiagnosed fault codes or vehicle issues that were not detected using traditional diagnostic and repair processes. "Over the past two years, Noregon has conducted extensive in-shop studies confirming the need for a total vehicle diagnostics and repair solution," said Greg Reimmuth, the company’s senior vice president of sales and marketing for Noregon. Noregon Systems (a leading supplier of commercial vehicle data solutions, has introduced the company’s total vehicle diagnostics and repair solution, which includes the launch of two new products: Noregon First Step Service Advisor and the JPRO Command Module for Mack and Volvo trucks.
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